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A note on our COVID-19 preparedness

3/13/2020

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​As a valued member of the Hope Animal Medical Center family, we appreciate the trust you place in us to provide your pets with Exceptional Care. Recently, there has been much attention worldwide focusing on the COVID-19 (Novel Coronavirus), and we wanted to update you on the steps we are taking to protect the valued members of the Hope AMC family, both clients, and employees. 
 
Hope Animal Medical Center will continue our regular operating hours until further notice. If an effort to help those that are in self-imposed quarantine, we have come up with some alternatives when it comes to your pet’s healthcare. If you require our services during the time of quarantine, please contact us so that we can discuss the best option for you, your pet, and the clinic. We understand that your pet’s health is extremely important to you and us as well.
 
We are monitoring the evolving situation and want to highlight a few of the precautionary measures we are reinforcing and implementing:

  • Frequent and thorough handwashing: We are reinforcing with Team Members careful handwashing before, continuously throughout, and after their shifts.
  • Team Member health: All Team Members experiencing any flu-like symptoms must stay home and take advantage of our paid sick leave policy. Managers are required to send home any Team Members showing signs of flu-like symptoms and report any such incidences. 
  • Sanitation and cleanliness: We have increased the frequency of cleaning and disinfecting our clinic with special attention to high-contact surfaces, such as chairs, tables, equipment, and computers, to ensure our clinic remains open to serve you with the highest standard of care.
 
As we do our part to keep our clinic clean and safe, we encourage you to take notice of measures from the CDC for preventing the spread of viruses. We know – some of these seem obvious, and some prove to be harder than you think (turns out we touch our faces a lot – who knew?), but following them goes a long way toward staying healthy and keeping our communities safe:
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
 

In the meantime, stay safe and healthy and enjoy this extra time with your pets! 
 
 
The Doctors and Staff of
Hope Animal Medical Center


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